The entire experience with the staff was exceptional. First, I contacted the company and was schedule an appointment within two business days. Travis H. was very professional and kind. He examined my leaky roof, actually explained the factors that caused the leaks, and immediately recommended a solution. The expense was very transparent (no hidden cost or changes after the initial quote). Lastly, a time frame for the repair was provided and the scheduler and Travis maintained contact with me until the repair was finished. The work was great! After a month, of calling and scheduling appointments with other roofing companies, I was truly frustrated and frankly did not expect the professional care and attention that I received. I highly recommend The Roofing Guy because there staff is polite, helpful, timely, and transparent.